FAQ section
Built for those who protect and build this nation.
Hard Head Veterans builds American-made helmets for those whose work can’t fail from the battlefield to the jobsite. Below you’ll find answers to the most common questions about our helmets, orders, and programs.
General Questions
Do you offer military, law enforcement, or first responder discounts?
Yes. We’re veteran-owned and proud to support those who serve. Email info@hardheadveterans.com with proof of service (photo ID or work email) and we’ll send you a discount code.
Do you offer bulk or industry discounts?
Yes. Bulk discounts are available for departments, contractors, and industrial buyers. Email info@hardheadveterans.com with your quantity and helmet type.
Do you have a T&E (Test and Evaluation) program?
Yes. Agencies and departments can request T&E details by emailing info@hardheadveterans.com
Do you ship to APO/FPO or internationally?
We ship to APO/FPO addresses in support of deployed service members.
International orders for ballistic helmets require an export license under ITAR. Bulk orders only.
Do you sell blemished helmets?
Occasionally. These are limited and sold at a discount when available. Watch our email list for “Blem Sale” announcements.
Do you sponsor events or accept donation requests?
Yes. We support events that promote trades, veterans, and community safety. Send event details to info@hardheadveterans.com
Ballistic Helmet Questions
What level of protection do HHV helmets provide?
All HHV ballistic helmets exceed NIJ Level IIIA standards, stopping handgun rounds up to .44 Magnum.
Will HHV helmets stop rifle rounds?
Our ATE Rifle will stop 5.56 (M855) and 7.62x39 MSC while also keeping backface deformation low.
What are HHV helmets made from?
Our shells are made from advanced aramid fibers (Kevlar® and similar) and UHMWPE using compression-molded technology for strength and weight balance.
Do HHV helmets meet NIJ standards?
Yes. Each model is tested at an independent NIJ-accredited lab. Results are available under the “NIJ Testing” tab on each product page.
How long does a ballistic helmet last?
Our ballistic shells carry a 10-year performance warranty. We recommend replacement after that period due to material aging.
Do you batch test your helmets?
Yes. Random production testing is part of our ongoing quality control program.
How do I size my helmet?
Measure the circumference of your head above your eyebrows and compare to our sizing chart on the product page.
If you’re between sizes, go one size up for more padding options.
ACCESSORIES & COMPATIBILITY
Will HHV Micro Lattice Pads fit other helmets?
Yes. They’re compatible with ACH, MICH, LWH, Ops-Core, MTEK, Revision, Gentex, and most Velcro®-based pad systems.
Why are my Comfort Plus pads firm at first?
They’re made from temperature-sensitive memory foam. They’ll soften after 2–3 minutes of wear or body heat.
Do your rails fit third-party headsets?
Yes. Our M-LOK rails are compatible with most major headsets (Peltor, Walker, Ops-Core, etc.). Some models may require adapters.
Do your helmet covers fit other helmets?
Yes. HHV mesh and solid covers fit most high-cut or FAST-style helmets.
Do you sell longer screws or replacement hardware?
Yes. Please email us! info@hardheadveterans.com
What hearing protection do you recommend?
We recommend electronic models from Peltor, Ops-Core, or Walker for the best compatibility and comfort.
Will Micro Lattice Pads fit Kevy hard hats?
No. Kevy hard hats use a different interior suspension system optimized for industrial environments.
KEVY HARD HATS
What are Kevy hard hats made from?
Kevy hard hats are molded from Kevlar, Carbon Fiber (Kevy & Kevy Slick), and Polycorbante (Kevy E) for durability, comfort, and superior impact absorption, all made in Sweetwater, Texas.
Are Kevy hard hats ANSI Type II rated?
Yes. Kevy meets ANSI Type II standards for both top and side impact protection.
Is the Kevy chinstrap removable or replaceable?
Yes. The Kevy uses a modular retention system, so chinstraps can be removed, swapped, or replaced.
Are Kevy hard hats heat resistant?
Yes. They’re designed for high-heat job sites and resist deformation at elevated temperatures.
Do you plan to offer more colors or a vented model?
Yes. New colors and models (including a Class E-rated version) are in active development.
Can I customize my Kevy?
Yes. We offer engraved logos, custom patch panels, and color options for bulk orders of 50+ units. Email info@hardheadveterans.com to start your design.
ORDERS, SHIPPING & RETURNS
How long does it take to ship?
In-Stock Orders typically ship same day. Backordered items may be up to 8 weeks.
Can I get expedited shipping?
We currently use UPS 2–3 Day Ground or USPS Priority to keep costs simple and fast.
How do I track my order?
Once shipped, you’ll receive a tracking number by email.
Can I pay with a Purchase Order (PO)?
Yes. Government entities may purchase by PO, email info@hardheadveterans.com for a formal quote. We have a minimum purchase of $1,500 for POs.
How do I exchange or return an order?
Email info@hardheadveterans.com within 30 days of delivery. Items must be unused and in original packaging. For full details, visit our Return Policy.
How do I cancel or change an order?
Contact info@hardheadveterans.com as soon as possible. If the order hasn’t shipped, we can usually update or cancel it right away.
CUSTOMIZATION & COMMUNITY
Can you engrave company logos or patches on helmets?
Yes. We offer laser engraving and patch customization for departments and businesses. Minimum order: 50 helmets.
Do you offer custom colors or configurations?
Yes. Available for bulk and agency orders. Contact info@hardheadveterans.com to discuss your specs.
Where are HHV helmets made?
All Kevy hard hats and the majority of our HHV ballistic helmets are made and assembled in Sweetwater, Texas. We also offer cost effective alternatives like our GEN2 where the shell is pressed with ballistic fibers from Dupont®(USA) or Teijin®(Netherlands), overseas in China.
How can I get involved with HHV or the Blue Collar Built community?
Follow our YouTube channel and social media for Blue Collar Built stories or tag your photos with #BlueCollarBuilt to be featured.
STILL NEED HELP?
If your question isn’t listed here, our team is ready to help.