I'm sold! The communication with the staff is astounding. Fast response, accurate information (they KNOW their stuff!), and continuous updates. The AAE's size and fit information was spot on and the set-up video was a great visual aid. With the pads provided I have a perfect fit for the first time in years! Forget the "too tight headaches", the "too loose" bobbles and vision impairment, and the "worn to long" neck and shoulder pains. This thing is comfortable, secure, and extremely well made. Designed to hold what I need it to hold, where I need it held. And as a bonus, its economical and affordable. Way to go Hard Head Vets!