Despite initial problems and communication issues, Hard head veterans made it right and I will continue to use their gear and recommend it to friends.
Hard Headed Veterans had an issue with the Rifle Plate Up-Armor, through the long wait... once everything was fixed, my 2 Helmets got next-day shipping with an earlier/mid-August arrival; I got 2 skull caps, 2 snapback gray HHV hats, 2 HHV patches & 2 Woodpecker Patches. Would have been killer if I got counterweights for the trouble the Plate most definitely pulls your head/face to the ground; it has some weight to it, but the Micro Pads are chef's kiss & it absolutely is one of the most comfortable I have worn. Certainly wish I had this in Afghanistan; it could have helped with the scolding heat!
I ordered this helmet to utilize at work. My card was charge and I never received any confirmation or shipping information which prompted me to contact customer support.
After attempting to communicate with them for several days, I asked them to cancel my order to which they replied and told me they had located my order and they could not cancel the order because it had already shipped. I asked them to provided information 2 days ago on how to return the helmet and get a refund to which I can’t get customer service to email me back.
PSA: Team Wendy’s customer service is phenomenal. I got my new helmet in two days.
The only flaw is the little sticky disks. They either suck a little or i mishandled them somehow. Descent fit, ive worn a lot of helmets since the army and swat, this one is the best. Like the mlock. Like the style. It’s a helmet im comfortable building a defense/assault package around. Duals and descent armor, attachments and the like. Great price. I have to admit i bought 2 cheap high cuts and after crying twice, i could have just started here.
Helmet is nice, fit, and finish. However, the shroud is sloppy. When mounting my Wilcox G24 to the HHV shroud, there is way to much slop and movement. Basically, this renders the helmet completely useless. Having now researched the issue, it seems to be very common with HHV shrouds. Not cool.
Frank, we will get another shroud out for you to try! In the meantime a bit of electrical tape will take any slop out.
The rifle rated ballistic helmet up armor is great. Fits on the helmet with no issues and is a very hard material.
For just under $100 bucks for this head lamp, it's definitely worth the price. The battery life is very good on it, the 2k illuminating power is awesome and having the red light helps when trying to read a map during land navigation. It's light weight as well so it helps keep my neck from getting strained while wearing my ballistic helmet while conducting MOUT training. Whoever came up with this head lamp, deserves a pat on the back for excellent engineering.
I recently purchased an ATE GEN3 HHV helmet from your store. The main reasons were it's made in USA using Dupont material.
It is rated to NIJ Level IIIa. The product is of high quality and the padding allows you to adjust to your needs.The helmet I selected was in stock and i received my order quickly.I am very pleased with this product and I would highly recommend it.
I watched videos on strap adjustment and was able to adjust the chin strap without problem.
Charles Ward
Helmet looks great. All the straps and mounts and pads look great. It’s a solid helmet and is not made cheaply.
I measure myself and ordered a medium. I’m not sure if it’s the helmet, straps or pads. But it is loose when wearing.
It’ll take me another month or so of wearing and adjusting to figure out how to fix my issue. However I don’t think it’s a product issue so I can’t fault the company.
10/10 solid gear.
Protected my face from semi tire debri being flinged toward me while working with traffic
I ordered a HHV Bump for work just to put pvs14's on. Work supplies OPs Core and Wendy Ballistic Helmets. Overseas is one thing but stateside work. I figured I try a bump. I ordered the first one and it was lost due to the address being incomplete. (HHV issue not Mine). After a few weeks dealing with HHV via email they came through and sent out a replacement for the one lost. At first the size/color was not available so they offered to send me out a loaner knowing it was for work. Than when the right one became available they would send that one out with a return for the loaner. This was appreciated but not needed at the time. It goes to show they really go the extra mile to accommodate you. It was just a few days later when Edward emailed that my helmet was on the way with a few patches to make up for the error. The package did arrive in two days. Once I got the padding squared away to minimize hot spots the helmet is surprising comfortable. I get what some YouTubers say about the m-lok but for what I am using it for right now I don’t care. Maybe in the future I would since my other personal helmets having Arc Rails. Anyway I put a cheap counter weight from amazon on the back to balance the 14's and a retention lanyard and that is it. Easy economical and functional. Thank you for coming through in the end and being a company that lives up to its mission statement and word.
Very happy with the helmet, online said it was a 8-10 week back order but received within 2 weeks. Great customer service.
I like that they have youtube videos that show you how to adjust the straps and place the pads inside of the helmet , 10/10
pouch works really well and stays secure with the hook and loop.
I paid extra for them to be overnight shipped, and the were 2-3 days late. Won’t be buying from you again
Hello Lucas, inspecting your order you chose Priority Mail and the packaged was shipped as such. We know how frusterating it is with the main carriers at times, but unfortantley we don't have much control after a package leaves our facility.
Received with OCP stickers with some already peeling since it didnt adhere. Chin strap when tightened is off set and to left the instead of center of face. The lightness is built for all day comfort. The additional ratchet on the back definitely add extra security.
Mark, email inbound for help on the Ranger Wrap and chin-strap adjustments you can make!
The hard hat itself is perfect for our construction team.
Our team is proud to use such a well built piece of equipment built in the US.
Definitely the best I’ve owned. Makes wearing a helmet a lot less miserable.
I was an 2009-13 Lance Coconut usmc infantryman that rocked the LWH and this helmet feels like a fraction the weight and 5x as comfortable. I used to always hate on the "skate-boarder" helmets that started gaining popularity when I was getting out but now that I have one of my own it's really growing on me. I love that I can rock my walker razors and some head protection but most of all I love the price. Keep up the great work HHV fantastic product! 👏
The helmet is nice the chin shape doesn’t fit great though but love the idea of it but starting to chip on the helmet
Gabe, shooting you an email now about the chinstrap fit! Lot's of adjustments here we can help you make to get the best fit. Unlike plastic helmets these are painted, going to be normal to chip and scuff em with good hard use!